The Maxon subscription system, allows you to install our software on as many machines as you like and as many times as you need. How many computers can I use my subscription on? Note - We do not track users' usage of their subscriptions, so we cannot tell if/when you do or do not use your licence. Warning - releasing your licence, or not using the products, does not pause or cancel your subscription. If you are on an annually paid licence, you cannot pause your subscription mid-way through a year. If you are on a monthly paid subscription, you can stop auto-renew if you no longer want the licence, and then manually renew when you wish to restart. Warning - we cannot refund overlapping subscriptions if you choose to purchase an annual licence before your monthly one expires. You will need to cancel the auto-renew of your subscription, and start a new annually paid licence when your monthly licence is due to expire. How do I go from a monthly to an annual subscription? Note - You can always cancel auto-renewal and then Manually Renew Licences to your required length - (if you wanted 3 months, you can manually renew twice) Warning - If you purchase "3", you will purchase 3 monthly/annual licences, not 1 licence for 3 months/years. How can I cancel or renew my subscriptions? If you wish to run one of our monthly subscriptions, for a specific period of time, you would need to let the monthly licence auto-renew - then cancel in the final month. You cannot spread the cost of the annual licence through payments with us, however, other payment methods may allow you to do this, such as PayPal or your Credit Card.Ĭan I pay for X number of months/years in one go? The annual licence is discounted and needs to be paid for in one go. I want the annual licence but can I pay for it monthly? Unfortunately, we are unable to edit the payment dates. Why do you take the money before the licence renewal date?Īs our software can be mission-critical to a lot of businesses and individuals, we want to ensure there is plenty of time to fix any payment issues before the licence expires. Yearly - Occurs from the date of purchase from 1 calendar year and rebills 10 days prior to the licence expiration. Monthly - Occurs from the date of purchase for 1 calendar month and rebills 3 days prior to the licence expiration. You can choose your preferred payment schedule by using the options on the Buy Page We offer subscriptions, in both monthly, and annual recurring payments. This means our products are paid for in advance with an expected recurring charge - like most subscription services. Maxon primarily operates a Subscription Business Model.
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